TCL 50P715 127cm (50 Inch) Ultra HD (4K) QLED Smart Android TV
ACCESSING THE FACTORY
MENU
Whenever in this manual you request to
access the factory menu, the following procedure must be performed:
- Turn on the device;
- On the remote control, press the
SETUP key (key) (1);
- Select “Image” option (1);
- Scroll down the options until you
find “Advanced Settings” (2) and select;
- Select “Brightness Adjustment” (3);
- Keep the cursor on the “Contrast”
option (4)
- On the remote control press the
number sequence 9735
Note: Since the original remote
control for this model does not have the numeric keys to enter this code, a
control of another model of the same brand must be used, in the case of “TCL”,
to be able to access the menu of factory.
- Once control is obtained and the
sequence is entered, the factory menu will be available.
CHECKING THE SOFTWARE
VERSION.
Entering the Factory Menu we can see
the version of the software in use:
Main SW update via the User Menu.
- Save the file to the root of a USB
device by renaming it as “update.img”.
- With the device disconnected from
the mains, connect the USB device, with the installation software, on the USB
port.
- Press the TV's Power key and,
keeping it pressed, connect the TV to the mains.
- The update will start. After
approximately 7 minutes the TV will automatically restart
PROJECT ID update
(If panel information is wrong)
If the screen is completely dark due
to the difference in panel x installed software, press 062598
+ MENU + xxx (xxx: Panel ID).
In this part, put a note: If the panel
used is not included in this list, contact the assistance department technique
to obtain the correct ID
After the update, the TV will enter TV
mode and the channel that was previously selected.
INTERNET UPDATE
Main Processor
During the update process via the
internet, connection failures and even power outages can occur. In these cases
the behavior of the device is as follows:
Loss of
Internet connection - For download, inform the user and exits the process. Does
not compromise the functioning of the TV - Smoothly. The update will continue
Power outage
- For download. Does not compromise the functioning of the TV - For the update.
Does not compromise the functioning of the TV
PANEL TEST MODE (WARM
UP)
Recommended for panel analysis (spots,
dots, scratches, etc.).
Enter the Factory Menu as indicated
before, choose the option “9-Sita P mode” and turn it on Turn off the TV by the
Power key and turn it on again.
Enter the Factory menu again and then
select the warm up option. A sequence of screens in different colors where you
can check in more detail, possible panel failures.
To EXIT the warm up mode, press the
POWER key on the device as the remote control functions will be disabled and if
the device is just disconnected from the network, the “warm up” mode will
return when is connected to the network again.
Verification of Software
Keys
-After turning on the TV with the Sita
P mode option on, we will see a frame on the bottom left of the screen with The
informations:
In it we can see again the software
version, the project ID and the activation keys of the different resources of
product:
TENSION TABLE AND
SOFTWARE UPDATE
MID: MAC & DID & HDCP &
WIDI & WideVine & MGK
MAC (Mac Address) aWithout recording
this key, it is not possible to connect to the internet network via ethernet
(LAN);
DID: Project identification, already
included in the product software,
HDCP without recording this key, high
definition images via wireless will not be reproduced;
WIDI without recording this key, image
mirroring via wireless will not be reproduced;
Widevine without recording this key,
content from YOUTUBE and other sites will not be played;
MGK without recording this key, we
will not have access to Netflix content.
IMPORTANT NOTE: If some of the keys
are not recorded, the information “NULL” will appear in replace the respective
key on that line. In this case, SEMP TCL
support should be contacted for instructions on the recording.
USE TIME INFORMATION
In this model we can check the time of
use of the product. Perform the same procedures to enter the Factory Menu, but
instead of using the password 9735, enter the code 6425 to enter the Service
Menu. In this Menu can be seen on the 9th line the operating time of the
device:
Power board schematic
diagram
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