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{00100000} Phase 1 - Pump Circuit Error
The Display Module has detected that the pump is on when it
is off.
Primary
Source - Display Module
Action
Check
for moisture in the console area.
Replace the Display Module.{00100001} Phase 1 - Water Valve Fault.
The
Module has detected a water valve fault.
Primary
Source - Water Valve connection
Action - Check that both valves are connected up
properly.
Secondary
Source - Water Valve coil faulty
Action
Check
the valve coils are not open circuit.
Replace Display Module if valve coils are not faulty.{00100010} Phase 1 - Brake Resistor Fault.
The
circuit that controls the braking of the motor is faulty.
Primary
Source - Motor Controller
Action
- Replace the Motor Controller
Secondary
Source - Display Module
Action
- Replace the Display Module.
If the Display Module corrects the fault, then re-fit the
original Motor Controller.
{00100011} Phase
1 - MC Reset Error.
The
Display Module has sent a false signal to the Motor Controller.
Primary
Source - 12 way Harness Connection.
Action
- Check the 12 way harness connection between the Display Module and the
Motor Controller.
Secondary
Source - Display Module
Action - Replace
the Display Module.
{00100100} Phase
1 to 5 - Water Leak Fault.
The
Motor Controller has needed to top up the water level more than 4 times during
agitate. This is excessive as normally
only one or two top ups are required to replace the air that has escaped from a
full load during agitate. The most likely cause is that Smartdrive is
siphoning. The other alternative is
that Smartdrive has developed a leak.
Primary
Source - Pump System
Action
- Check the height of the drain hose outlet. 850mm min. 1200mm max.
Secondary
Source - Mechanical
Action
Check
pressure tube connection on outer bowl and Motor Controller.
Check
that the drive shaft seals and the pump house seals have not developed a leak,
by looking through the front inspection cover.
Tertiary
Source - Motor Controller. (Display Module Phase 1).
Action
- Replace Motor Controller. (Display Module Phase 1).
{00100101} Phase 1 to 5 - Pump Block Error.
While
draining, the water level reading from the pressure transducer has not changed
for over 3 minutes. There are four likely reasons for this fault. One is that
the drain hose has been squashed or kinked and the pump out rate has been
dramatically reduced. The second possibility is that the pump is partially or
fully blocked. The third is that the pump is not operating due to Motor
Controller, wiring, or pump failure or thermal overload cut out. The fourth is
that the Motor Controller is not reading the water level correctly. This fault
could also appear if Smartdrive is pumping to an unusually high head of drain
hose or into an extended length of drain hose.
Primary
Source - Pump Blocked
Action
Run
pump and check flow rate from drain hose. This will identify whether the pump
is fully or partially blocked or is functioning OK.
Drain
the product and inspect pump from the top of Smartdrive by removing the top
deck and inner bowl. Clear blockages if found. Check the pump hood is secured
tightly. If this is loose this can give poor pump performance.
Visually
check that the drain hose has not been kinked. Check length of drain hose and
try to reduce length if excessively long.
Check
for correct resistance of the pump. (NB. Pumps are fitted with a thermal
cut-out which will reset on cooling). If resistance is low replace pump. Check
Pump Harness is connected correctly to pump.
Secondary
Source – Pressure Tube
Action
- Check the pressure tube is not kinked and clear of water droplets. Clear
tube and reconnect when bowl is empty.
Tertiary
Source - Motor Controller
Action
- Replace Motor Controller.
NB.
Consider fitting Pump Hood Kit (WM013). If 5kg Smartdrive fit splash guard
to pump.
{00100101} Phase 1 to 5 - Pump Block Error.
While
draining, the water level reading from the pressure transducer has not changed
for over 3 minutes. There are four likely reasons for this fault. One is that
the drain hose has been squashed or kinked and the pump out rate has been
dramatically reduced. The second possibility is that the pump is partially or
fully blocked. The third is that the pump is not operating due to Motor
Controller, wiring, or pump failure or thermal overload cut out. The fourth is
that the Motor Controller is not reading the water level correctly. This fault
could also appear if Smartdrive is pumping to an unusually high head of drain
hose or into an extended length of drain hose.
Primary
Source - Pump Blocked
Action
Run
pump and check flow rate from drain hose. This will identify whether the pump
is fully or partially blocked or is functioning OK.
Drain
the product and inspect pump from the top of Smartdrive by removing the top
deck and inner bowl. Clear blockages if found. Check the pump hood is secured
tightly. If this is loose this can give poor pump performance.
Visually
check that the drain hose has not been kinked. Check length of drain hose and
try to reduce length if excessively long.
Check for correct resistance of the pump. (NB. Pumps
are fitted with a thermal cut-out which will reset on cooling). If resistance
is low replace pump. Check Pump Harness is connected correctly to pump.
Secondary
Source – Pressure Tube
Action
- Check the pressure tube is not kinked and clear of water droplets. Clear
tube and reconnect when bowl is empty.
Tertiary
Source - Motor Controller
Action
- Replace Motor Controller.
NB.
Consider fitting Pump Hood Kit (WM013). If 5kg Smartdrive fit splash guard
to pump.
{ 00100110} Phase 1 to 5 - Pressure Sensor Fault.
The
Motor Controller has recorded a water level of empty while it is agitating. The
water level must have been greater than empty for Smartdrive the enter the
agitate mode initially. The most likely cause of this fault is that the
pressure transducer hose has been severed or fallen off during agitate. Alternatively the pressure transducer may be
faulty.
Primary
Source - Mechanical
Action
- Check that the pressure tube is intact and has not been cut.
Secondary
Source - Motor Controller. (Display Module Phase 1).
Action - Replace
the Motor Controller. (Display Module Phase 1).
{00100111} Phase 1 to 5 – Tap or Pressure Sensor Tube
Fault.
During
fill, the Display module has not registered a change in the water level reading
for a certain length of time. It has then carried out a bowl check and found
that the bowl is floating although the water level reading is below bowl float
level . The probable cause of this fault is that the pressure tube has become
blocked or kinked or has fallen off completely. Alternatively the pressure transducer may be faulty.
Primary
Source - Mechanical
Action
- Check that the pressure tube is intact and not blocked with water, dirt
or kinked.
Secondary
Source - Motor Controller. (Display Module Phase 1).
Action
- Replace Motor Controller. (Display Module Phase 1).
{00101000} Phase 1 to 5 - Bowl Dis-Engaged Fault.
While
carrying out a bowl check, the Display module has found that the bowl is not
engaged even though the pressure sensor indicates that the bowl is empty. The
Motor Controller continues to check for 2 minutes after which time the display
this fault. If restart is on this fault can take up to 4 hours to diagnose. The
first two areas to check are the clutch and the pressure tube. If these two
appear correct, then the fault could be in the pressure transducer in the Motor
Controller.
Primary
Source - Suds
Action
- Too many suds, too much detergent has been used. Restart product when
suds have disappeared, or select a deep rinse option.
Secondary
Source - Mechanical
Action
Check
that there are no clothes or other foreign objects preventing the clutch from
reengaging.
Next
check that the pressure tube has not come off and that it is not kinked.
Tertiary
Source - Motor Controller. (Display Module Phase 1).
Action
- Replace Motor Controller (Display Module Phase 1), if the above check out
without fault.
{00101001} Phase 1 to 5 - Temperature Sensor Fault.
The
resistance of the Thermistor is outside the normal limits, the fault is
probably due to a short circuit in the Sensor line.
Primary
Source - Thermistor (Phase 5), Motor Controller (Phase 1 to 4)
Action
Phase
1
Check
connections of the 12 way harness
Check
for moisture in the console area
Replace
Display Module
Replace
Display Module. If new Display corrects fault then re-fit original Motor
Controller.
Phase
2 to 4
Change
Motor Controller.
Phase
5
Check
the connection from the thermistor to the Motor Controller.
Check
resistance of temperature sensor. The resistance of a good temperature sensor
is 12.5k ohms at 20C. Replace if faulty.
Replace
Motor Controller.
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