UPDATING INSTILLATION
- If you already have the Phoenix Service SW installed on your computer, sooner or later there will be need to update it when new versions are released.
- Always use the latest available versions of both the Phoenix Service SW and the Phone Specific Data Package. Instructions can be found in phone model specific Technical Bulletins and Phone Data package readme.txt files (shown during installation).
To update Phoenix, you need to take
exactly the same steps as when installing it for the first time.
- Download the installation package to your computer hard disk.
- Close all other programs.
- Run the application file (e.g. phoenix_service_sw_a12_2003_50_6_35.exe).
Newer version of Phoenix will be
installed.
Driver versions will
be checked and if need be, updated.- When you update Phoenix from an old to a new version (e.g. a11_2003_41_5_28 to a12_2003_50_6_35 ), the update will take place automatically without uninstallation.
- If you try to update Phoenix with the same version that you already have (e.g. a12_2003_50_6_35 to a12_2003_50_6_35 ) you are asked if you want to uninstall the version of Phoenix you have on your PC. In this case, you can choose between total uninstallation and repair just like when you choose to uninstall Phoenix service software from the Windows control panel.
- If you try to install an older version (e.g. downgrade from a12_2003_50_6_35 to a11_2003_41_5_28 installation will be interrupted.
Always follow the instructions on the screen
UNINSTALLING PHOENIX
- Uninstallation can be done manually from Windows Control Panel - Add / Remove Programs.
- Choose “Phoenix Service Software” and click "Add/Remove". Choose “Remove” to uninstall Phoenix.
- Progress of the uninstallation is shown.
- If the operating system does not require rebooting, select “Finish” to complete.
- If the operating system used requires rebooting, Install Shield Wizard will notify you about it. Select "Yes..." to reboot the PC immediately and "No..." to reboot the PC manually afterwards.
REPAIR
- If you experience any problems with the service software or suspect that files have been lost, you can use the repair function before completely reinstalling Phoenix. Note that the original installation package (e.g. phoenix_service_sw_a12_2003_50_6_35.exe) must be found on your PC when you run the repair setup.
- Run Windows Control Panel - Add / Remove Programs, choose “Phoenix Service Software” and click "Add/Remove". In the following view choose “Repair”.
- Phoenix will reinstall components and register them, the procedure is the same as in the update installation.
- Choose “Finish” to complete.
