DISTORTED PICTURE
- Check if any connected optional equipment is installed in front of the TV or beside the TV. When installing optional equipment, leave some space between the optional equipment and the TV.
- When changing programs or selecting Text, turn off any equipment connected to the video input jack on the rear of the TV.
- Broadcast signals are too strong. Turn off or disconnect the booster if it is in use.
DOUBLE IMAGES
- Check antenna/cable connections.
- Check the antenna location and direction. Contact a Sony dealer for advice.
- Broadcast signals are reflected by nearby mountains or building. Use the fine tuning (“Fine) function (page 35). Otherwise, use a highly direction antenna.
- Use of a booster is inappropriate. Turn off or disconnect the booster if it is in use.
SNOWY PICTURE AND NOISE IN SOUND
- The antenna connection is loose or the antenna cable is damaged. Check the cable and connection on the TV, VCR, and on the wall.
- Channel presetting is inappropriate or incomplete. Perform “Manual Program” in the “Set Up” menu to preset the channel again.
- The antenna type is inappropriate. Check the antenna type (VHF/UHF). Contact a Sony dealer for advice.
- The antenna direction needs adjustment. Adjust the antenna direction. Contact a Sony dealer for advice.
- Signal transmission is low. Try using a booster.
ONLY SNOW AND NOISE APPEAR ON THE SCREEN
- Check if the antenna is broken or bent.
- Check if the antenna has reached the end of its serviceable life (three to five years in normal use, one to two years at the seaside).
DOTTED LINES OR STRIPES IN PICTURE
- Keep the TV away from electrical noise sources such as cars, motorcycles, or hair-dryers, etc.
- Make sure that the antenna is connected using the antenna cable (supplied).
- Keep the antenna cable away from other connecting cables.
- Do not use a 300-ohm twin lead cable as interference may occur.
- Adjust the antenna direction for the minimum interference.
PICTURE NOISE WHEN VIEWING A TV CHANNEL
- Select “Manual Program” in the “Set Up” menu and adjust “Fine” to obtain better picture reception.
- Select “NR” (Noise Reduction) in the “Picture” menu to reduce the noise in the picture.
STRIPE NOISE DURING PLAYBACK OR RECORDING OF A VCR
- Video head interference. Keep your VCR away from the TV.
- Leave a space of 30 cm between your VCR and the TV to avoid noise.
- Avoid installing your VCR in front of the TV or beside the TV.
GOOD PICTURE BUT NOISY SOUND
- The TV system setting is inappropriate. If the sound of all the channels are noisy, perform “Auto Program” in the “Set Up” menu to preset the channel again. If the sound of some channels is noisy, select the channel, then perform “Manual Program” in the “Set Up” menu, and select the appropriate TV system.
GOOD PICTURE BUT NO SOUND
- The volume level is too low. Press Vol+ to increase the volume level.
- The sound is muted. Check whether sound is muted.
SOME TINY BLACK POINTS AND / OR BRIGHT POINTS ON THE SCREEN
- The picture of a display unit is composed of pixels. Tiny black points and/or bright points (pixels) on the screen do not indicate a malfunction.
NO COLOR ON PROGRAMS
- Select “Reset” in the “Picture” menu to return to the factory settings.
NO COLOR
- The color intensity setting is too low. Select “Color” in the “Picture” menu to adjust the color intensity.
- The antenna direction needs adjustment. Adjust the antenna direction.
LINES MOVING ACROSS THE SCREEN
- There is interference from external sources, e.g., heavy machineries, broadcast station nearby. Use the fine tuning (“Fine) function.
NO COLOR OR IRREGULAR COLOR WHEN VIEWING A SIGNAL FROM THE YPb/Cb, Pr, Cr JACKS.
- Check the connection of the Y, PB/CB, PR/CR jacks.
- Make sure that the Y, PB/CB, PR/CR jacks are firmly seated in their respective jacks.
STEREO BROADCAST SOUND HAS TROUBLES
- The antenna connection is loose or the antenna cable is damaged. Check the cable and connection on the TV, VCR, and on the wall.
- Adjust the antenna direction for the minimum interference.
- Signal transmission is low. Try using a booster. Otherwise, use the fine tuning (“Fine”) function.
TV TURNS OFF AUTOMATICALLY
- Check if the Sleep function is activated.
- “Power Saving” is set to “On” when a PC is connected.
SOME SOURCES CANNOT BE SELECTED
- Select “AV Preset” in the “Set Up” menu and cancel “Skip” of the input source.
THE WIDE SCREEN MODE CHANGES WHEN 'AUTO WIDE' IS 'ON'.
- During a transition between two programs, the TV detects the optimum wide screen mode. During this period, an irregular wide screen mode may appear.
- The wide mode is switched automatically according to the revised signal with a Wide ID signal.
- The Auto Wide feature stops working temporarily when you press ‘WIDE’ BUTTON, and resumes after a while. To fix in the manually selected wide screen mode, set “Auto Wide” to “Off” in the “Screen” menu.
TELETEXT DISPLAY IS INCOMPLETE
- Your area may not be able to receive Teletext. Teletext is displayed only in the area that is covered by Teletext services.
- The antenna connection is loose or the antenna cable is damaged. Check the cable and connection on the TV, VCR, and on the wall.
- The antenna direction needs adjustment. Adjust the antenna direction.
- Signal transmission is too low. Try using a booster.
- Using the fine tuning (“Fine”) function may improve the picture.
CANNOT PLAY SHOOTING GAMES
- Some shooting games which involve pointing a light beam at the TV screen with an electronic gun or rifle cannot be used with your TV. For details, see the instruction manual supplied with the video game software.
STATIC DISCHARGE IS FELT WHEN TOUCHING THE TV CABINET
- This is the same static discharge that is felt when touching metal door handles or car doors especially when the air is dry, for example in winter. This does not indicate a malfunction.
