Message Check:
Check 1
If either of the following messages appears, go to
Procedure 2.
If the following messages do not appear, perform Check 2.
Insert
system disk in drive Press any key when ready .....
OR
Non-System disk or disk
error Replace and press any key.
Check 2
Make sure the Hard Disk option is set to not used. If
it is set to not used, choose another setting and restart the computer. If the
problem still exists, go to Procedure 2.
Procedure 2 Partition Check
Insert the bootable USB key,
restart the computer with Esc key pressing down. and choose boot from USB device. Perform the
following checks:
Check 1
Type C: and press Enter. If you cannot change to
drive C, go to Check 2. If you can change to drive C, go to Check 3.
Check 2
Type FDISK and press Enter. Choose
Display Partition Information from the FDISK menu. If drive C is listed, go to
Check 3.
If drive C is not listed, return to the FDISK menu and choose the
option to create a DOS partition on drive C. Restart the computer from the
Toshiba MS-DOS system disk. If the problem still exists, go to Procedure 3.
Check 3
If drive C is listed
as active in the FDISK menu, go to Check 4.
If drive C is not listed as active,
return to the FDISK menu and choose the option to set the active partition for
drive C.
Restart the computer and then go to Procedure 3.
Check 4
Remove the USB key and restart the computer. If the problem still exists, go to
Procedure 3.
Check 5
Using the SYS command
on the Toshiba MS-DOS system disk, install system files on the HDD/SSD.
If the following message appears on the display, the system files have
been transferred to the HDD/SSD. Restart the computer. If the problem still
exists, go to Procedure 3.
‘System transferred’
If the computer
is running Windows 2000, OSR2 or higher and the hard disk has more than 512 MB
capacity, the FDISK program will ask if you need support for a partition larger
than 2GB. Select Y for large partition support; however, be sure to read the
precaution regarding access by other operating systems.
Procedure 3 Format Check
The computer’s HDD/SSD is
formatted using the low level format program and the MS-DOS FORMAT program. To
format the HDD/SSD, start with Check 1 below and perform the other steps as
required.
Check 1
Format the HDD/SSD
and transfer system files using FORMAT C:/S/U. If the following message
appears on the display, the HDD/SSD is formatted.
‘Format complete’
If an error message appears
on the display, refer to the Toshiba MS-DOS Manual for more information and
perform Check 2.
Check 2
Using the Diagnostics
Disk, format the HDD/SSD with a low level format option.
‘Format complete’
If you cannot format the
HDD/SSD using the Tests and Diagnostic program, go to Procedure 4.
Procedure 4 Diagnostic Test
Program Execution Check
The HDD/SSD test program is
stored in the Diagnostics Disk. Perform all of the HDD/SSD tests in the Hard
Disk Drive Test.
If an error is detected
during the HDD/SSD test, an error code and status will be displayed. Replace
the HDD/SSD with a new one.
ERROR CODE AND STATUS
Code
|
Status
|
N0FH01
|
Can't Detect HDD when Boot Up/Detect wrong model name lf
HD
|
N0FH02
|
HDD Data Error
|
N0FH03
|
HDD ATA/100 check error
|
N0FH04
|
HDD Type error
|
N0FH05
|
Hmonitor test fail
|
N0FH06
|
HDD Firmware version error
|
N0FH07
|
Shipping HDD restore ERROR
|
N0FH08
|
Shipping OS has been booted
|
N0FH09
|
Shipping OS version error
|
N0FH0A
|
shipping OS boot table error
|
N0FH0B
|
HDD Heating test Fail
|
N0FH0C
|
RAID function error
|
N0FH0D
|
2nd HDD function error
|
N0FH0E
|
SSD function error
|
Procedure 5 Connector Check
and Replacement Check.
The HDD/SSD may be
disconnected, or the HDD/SSD or the main board may be damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures and
perform the following checks:
Check 1
Make sure the HDD
is firmly connected to CON6001 on the main board. Make sure the SSD is firmly
connected to CON6003 on the main board.
If any of the connections are loose, reconnect firmly and repeat
Procedure 1. If there is still an error, go to Check 2.
Check 2
The HDD/SSD may be
damaged. Replace it with a new one following the instructions in Chapter 4, Replacement
Procedures. If the problem still exists, perform Check 3.
Check 3
The Main board may
be damaged. Replace it with a new one.
POWER ON/OFF ERROR CODES
Error code
|
Meaning
|
N0FT01
|
Cannot Boot Up
|
N0FT02
|
System Hang UP when Boot UP
|
N0FT03
|
Repeat Boot UP
|
N0FT04
|
Auto Shutdown
|
N0FT05
|
System Hang Up when Run-In Test
|
N0FT06
|
Cannot Power Off by ON/OFF Switch
|
N0FT07
|
Can't Soft Power ON and Power OFF
|
N0FT08
|
Power On Error by Battery Input only
|
N0FT09
|
Reset Key Test Error
|
N0FT0A
|
Can't auto boot up when insert Adaptor
|
N0FT0B
|
Can't boot up by fast key.
|
N0FT0C
|
Can't auto slot on boot up with Slot in ODD.
|
N0FT0D
|
Cannot Boot Up by novo key
|
N0FT0E
|
system hang on when Power Off
|
POWER MANAGEMENT ERROR CODES
Error code
|
Meaning
|
N0FU01
|
Cannot restore after Dos Suspend
|
N0FU02
|
System Hang Up after DOS Wake Up
|
N0FU03
|
Cannot Run Dos Suspend
|
N0FU04
|
Cannot restore after Windows Standby
|
N0FU05
|
System Hang Up after Windows Wake Up
|
N0FU06
|
Cannot Run Windows Standby
|
N0FU07
|
Suspend to disk failed
|
N0FU08
|
Power Management System Fail
|
N0FU09
|
MAX error fail
|
N0FU0A
|
Cannot restore after Linux Standby
|
N0FU0B
|
System Hang Up after Linux Wake Up
|
N0FU0C
|
Linux Standby function error
|
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