Thursday, January 12, 2017

Fisher and Paykel DD603 DD603H Dish-Drawer-washer – diagnosis the faults and error codes chart

Models: DD603 DD603H, DD603I DD603IH, DS603 DS603H, DS603 I DS603IH, DD603M DD603HM and DS603M DD603HM
DIAGNOSTICS
DishDrawer Diagnostics DishDrawer Diagnostics can only be entered in Power Off mode, ie. 
When there is no display on the LCD or the badge LED’s are off. 
Diagnostics is entered by holding the Keylock and Start/Pause buttons simultaneously for 5 seconds. 
Ensure that Keylock is pushed first.
There are currently four levels of diagnostics. To move to the next level push Power.
To enter a level push Start/Pause. 
Once a level has been entered, pushing Power will exit diagnostics completely.
 If no level is entered then the display will cycle through the four levels and exit after the last. On entering diagnostic mode the first level is the Display/Download Mode.
Display / Download Mode
In this mode all LED’s and LCD segments (except keylock) are illuminated.
Optical LED Download / Fault Display
An optical data download is available here to download all EE data to a PC or Palm PC via the lower tub-home sensor light pipe.
 Hold the reader pen over the lower tub-home sensor light pipe and press Start/Pause to initiate the download. 
A short beep indicates the start and finish of download.
In products manufactured before MEM741743, 21/5/03, the last two faults are displayed on the LCD (secondary control panel LEDs for integrated models) during the optical download, the Current Fault code is displayed first followed by the Previous Fault Code. 
To read the Fault Code on the secondary display for integrated and prefinished products after MEM741743.
Clearing Fault Logs
To Clear the current Fault press the Keylock button until a beep is sounded. This action moves the Current Fault into the Previous Fault while clearing the Current Fault.
 To Clear the Previous Fault press Keylock once more until the beep is sounded.
Warning: Once a fault has been cleared, it is permanently removed from memory and cannot be recovered.
Press Power to advance to the next level.
Hardware Output Diagnostic Test Mode
This level tests all the hardware outputs and inputs. The LCD display shows ‘HO’.
Press Power to skip hardware diagnostics and advance to the next level.
Press Start/Pause to enter hardware diagnostics.
Once hardware diagnostics has been entered letters in the LCD display indicate the current hardware output being tested and for integrated models the LEDs on the touch switch panel, using binary encoding.
Different combinations of outputs can be switched on or off together but the controller will prevent higher current drawing components such as the wash pump and the lid motors being turned on together.
Press Start/Pause to advance to the next hardware output.
Press Keylock to turn the currently displayed output On or Off. If the scrubbing brush symbol (green LED above start/pause button on integrated models) is displayed then that output has been switched on, and if it is not displayed then that output is off.
Press Power to Exit at any time (All outputs will be switched off on exit).
As mentioned above the LCD display and touch switch panel LED’s are illuminated to correspond to a particular hardware device. The following table details the display order of the test.

LCD Norm Fast Deli Rinse Hardware Output

bL Off Off Off On Backlight
Er Off Off On Off Element Relay
Ld Off Off On On Lid Motors (will run for 10 seconds)
dd Off On Off Off Detergent Diverter Valve
FU Off On Off On Fill Water Valve
P1 Off On On Off Motor Wash direction (2300-2850 rpm)
P2 Off On On On Motor Drain direction (4200 rpm)
rd On Off Off Off Rinse Aid Dispenser (dispenses current setting)
dF On Off Off On Drying fan
LE On Off On Off Rinse Aid LED
C1 On Off On On Water Softener Diverter Valve
C2 On On Off Off Water Softener Brine Pump
C On On Off On Displays current water temperature.
E On On On Off Displays controller rail voltage
(C3 is used in the Factory to empty the Water Softener before the Product is packed.)
WARNING: In diagnostic mode there is no component protection. Therefore take care when running individual components not to overload them. It is advisable to avoid turning the element on without filling the tub with water first.
NB: No Fault codes will come up while in diagnostics mode.
Tub Home Sensor Test: At any time during HO test mode the Keylock symbol on the LCD display (Keylock LED on integrated badge) indicates the tub position. On = Closed, Off = Open.
Fast Test Cycle
WARNING : only run this cycle if connected to the water supply
This level runs a 5 minute fast test cycle.
Press Power to skip Fast Test Cycle and advance to the next level.
Press Start/Pause to enter Fast Test cycle.
Once Fast Test Cycle is selected the Dish Drawer goes into standby mode and 5 minutes will be showing on the display. The test cycle is started by pushing Start/Pause and the following components are run during the 5 minute cycle that follows:- Lid motors, fill valve, wash motor, element, drain motor.
Press Power to Exit at any time.
Continuous Cycle Test Mode
In this level the DishDrawer can be run continuously in any wash cycle. Once the cycle has finished, the Dish Drawer automatically restarts the same wash cycle.
Press Power to skip Continuous Cycle. As this is the last level, doing this will exit diagnostics.
Press Start/Pause to enter Continuous Cycle.
Once selected the LCD backlight flashes on and off to indicate the DishDrawer is in continuous cycle and the cycle starts straight away (for integrated models the LED above the start/pause button will be orange instead of green to indicate the DishDrawer is running in continuous cycle). It will run the last cycle that had been selected prior to going into diagnostics mode.
If you wish to run a different cycle you need to exit diagnostics turn the DishDrawer on as normal and select the cycle you want. Then turn the DishDrawer off again reenter diagnostics and restart the Continuous Cycle as above.
Press Power to Exit at any time.
Cycle Count Retrieval 
(not available on integrated models)
To display the cycle count on the LCD screen, pause the DishDrawer while running a Continuous Cycle. The two bytes of the cycle count will be displayed alternately, in synchronization with the changing backlight.
The Low byte is displayed when the backlight is Off.
The High byte is displayed when the backlight is On.
To calculate the Total DishDrawer cycle count use the formula below.....
Cycle_Count = (200 x High_byte) + Low_byte.
Eg. Low_byte = 156
High_byte = 2
Cycle_count = (200 x 2) + 156 = 556
Temperature & Voltage Display Mode  (not available on integrated models)
During a wash cycle, the current water temperature or the power supply rail voltage of the controller can be displayed on the LCD instead of the time remaining. To enter temperature/voltage display mode, start a wash cycle as normal. Initiate a keylock by pushing and holding the Keylock button for 4 seconds.
Once in keylock mode push and hold Start/Pause for 8 seconds to enter temperature display mode. The display now alternates between a C symbol and the water temperature. Pressing the Start/Pause again changes the display to alternate between an E symbol and the power supply rail voltage of the controller.
To cancel temperature/voltage display mode, press the Power button.
 Show Off / Showroom Wash Mode
This mode initiates a shop show off display and wash operation demonstration.
With the DishDrawer powered up and turned on the show off mode is entered by holding the Eco and Power buttons simultaneously for 5 seconds. Ensure that Eco is pushed first.
The DishDrawer is now in the Show Off mode and cycles through all of the LED & LCD segments while pulsing the LCD backlight on and off.
Pressing the Power button now puts the DishDrawer into the Showroom Wash mode. Before running this mode the tub should be filled with water until it is just touching the underside of the spray arm. The Showroom Wash is started by pushing the Start/Pause button whereby the following cycle is run:-
The lid is pulled down
The wash motor starts and runs for 4 minutes
The wash motor stops.
The lid is lifted
The display counts down to zero throughout this cycle
The DishDrawer turns off at the end of this cycle.
The DishDrawer is still in the Showroom wash mode however and it can be re-run by pushing Power and then Start/Pause. Once Show Off/Showroom Wash mode has been initiated, the mains power must be removed to exit out.
Fault Display/Download Mode
Press and hold Keylock, then Start/Pause for 5 seconds
All LEDs & LCD segments except Keylock are illuminated
Press Start / Pause
This initiates Pen upload via lower tub-home light pipe. At the same time the current and then the previous fault code will be displayed in the LCD screen & on the secondary control panel LEDs. To read the fault code on the secondary display.
Press Keylock
This will clear current fault code. Note if you press Keylock again you will remove the previous fault
Press Power To exit
Hardware Output Test Mode
Press and hold Keylock, then Start/Pause for 5 seconds
All LEDs & LCD segments except Keylock are illuminated
Press Power Button Once
HO will show in the display (integrated: Heavy, Normal, Fast, Delicate, Rinse LEDs showing)
Press Start/Pause
Scroll through the following outputs using Start/Pause. Turn the outputs on & off using Keylock button.
Press Power To exit
Note: Scrubbing Brush = output on, No Scrubbing Brush = output off (on integrated models a green LED above the start/pause button is used inplace of the scrubbing brush)
LCD Norm Fast Deli Rinse Hardware Output

Display LED LED LED LED

bL Off Off Off On Backlight
Er Off Off On Off Element Relay
Ld Off Off On On Lid Motors (will run for 10 seconds)
dd Off On Off Off Detergent Diverter Valve
FU Off On Off On Fill Water Valve
P1 Off On On Off Motor Wash direction (2300-2850 rpm)
P2 Off On On On Motor Drain direction (5000 rpm)
rd On Off Off Off Rinse Aid Dispenser (dispenses current setting)
dF On Off Off On Drying fan
LE On Off On Off Rinse Aid LED
C1 On Off On On Water Softener Diverter Valve
C2 On On Off Off Water Softener Brine Pump
C On On Off On Displays current water temperature.
E On On On Off Displays controller rail voltage
Tub Home Sensor test:- keylock symbol on = tub closed, off = tub open
Fast Test Cycle
Press and hold Keylock, then Start/Pause for 5 seconds
All LEDs & LCD segments except Keylock are illuminated
Press Power Button Twice
FC will show in the display (integrated: Heavy, Normal, Delicate, Rinse LEDs showing)
Press Start/Pause Twice
The 5 minute fast test cycle will start
Press Power To exit.
Continuous Cycle
Press and hold Keylock, then Start/Pause for 5 seconds
All LEDs & LCD segments except Keylock are illuminated
Press Power Button Three times
CC will show in the display (integrated: Heavy, Normal, Rinse LEDs showing)
Press Start/Pause
The last cycle that had been selected prior to going into diagnostics mode will be run continuously
Press Power To exit
Temperature & Voltage Display Mode (not available on integrated models)
Start a wash cycle running
Press & hold Keylock for 4 seconds
Keylock will be activated
Press & hold Start/Pause for 8 Seconds
LCD will now alternate between C symbol & the water temperature
Press Start/Pause
LCD will now alternate between E symbol & the controllers rail voltage
Press & hold Keylock for 4 seconds
Keylock is deactivated
Press Power To exit.
FAULT CODES
The faults are displayed in the LCD as one of 5 F (fatal) faults or 1 U (user) fault along with the symbol of a spanner.
Fault Code Description Chart
The following chart is a quick reference guide on fault codes. To read a fault code off an integrated model, or prefinished products after MEM741743, refer to the LED Display column on the chart below. The LED that has activated on the secondary display indicates which fault code has occurred.
A fatal fault will usually require the assistance of a qualified service person, while a U1 user fault indicates the machine had failed to prime within a certain length of time usually because the tap has not been turned on. For this reason at the same time a U1 comes up in the display we also show the symbol of a tap. In the Integrated models, an LCD is not available, and the presence of a fault is indicated by a Red center LED, with the fault number indicated on the touch switch panel with Red LED’s.  Once a fault is repaired it can be cleared by pressing the Power button. If the fault is still present then it will not clear.
A fatal or user fault is accompanied by a continuous pulsating beep which can be turned off by pressing either the power, start/pause, or key lock button.
The last two faults are logged into EE memory.
The other U (user) faults have been removed. The old U2 fault, which was the tub forced open during a cycle, has been removed completely. Instead if the tub is forced open the product simply pauses as if someone had pressed the start/pause button. The old U3 fault, which indicated a failure to drain i.e. water left in the tub, will not show up a fault and the DishDrawer will continue through the cycle.