Monday, November 30, 2015

SONY KLV32EX330 – KLV40EX430 – SOFTWARE UPDATE – SERVICE MODE and SERVICE ADJUSTMENTS

KLV32EX330 – KLV32EX33A – KLV32EX33B – KLV40EX430 – KLV40EX43A – KLV40EX43B [RM-GA022]
KLV-32EX330- KLV-40EX430  - Saudi Arabia, India, Singapore, Indonesia, Philippines, Vietnam, Sogul, Malaysia, South Africa, Thailand.
KLV-32EX33A - KLV-40EX43A - Malaysia, Singapore, Philippines, Vietnam, Indonesia, Thailand.
KLV-32EX33B – KLV-40EX43B - Malaysia.
ACCESSING SELF DIAGMOSTIC HISTORY
Go to TV standby condition by remote commander.
Press “i+ (info)”, “5”, “Volume -” then “TV power” on remote.
To exit; press the Power OFF & ON.
Remote Buttons Function
Error History Clear => ‘8’ ‘0’
Panel Operation time Clear => ‘7’ ‘0’
ACCESSING SERVICE MODE
Go to TV standby condition by remote commander.
Press “I + (info)”, “5”, “Volume +” then “TV power” on remote.
You can see Service Mode on display.
ACCESSING SOFTWARE VERSION
1) Press + (Enter) or =► button on Remote to enter status information.
2) Press + (Enter) button on Remote to back to Service Mode.
ACCESSING THE SERIAL NUMBER EDIT
Press =►button on Remote to edit Serial Number.
Press ▲/▼ button to select number. [The font colour of YES is change to black when it is selected]
Serial Number can be set Only Once.
After user input data, press <Enter>.
Pop dialogue will appear to inform user to confirm data.
Press ►◄ button to select YES or NO.
Select YES if input data is correct.
Select NO if input data is incorrect.
Press <Enter> to save answer.  [The font colour of YES is change to black when it is selected]
If Yes is selected, the input data is saved in the EEPROM
SERIAL NUMBER EDIT is greyed out and the serial number that has been input is displayed.
User will not able to edit any more.
If NO is selected, the input data is not saved into EEPROM.
The serial number that has been input is displayed.
User can still edit the serial number.
The font colour of NO is change to black when it is selected.
The font colour of SERIAL NUMBER is white after NO is selected.
ACCESSING THE MODEL NUMBER EDIT
Press =►button on Remote to edit Model Name.
Press ▲/▼ button on Remote to select character.
Model Name can be set ONLY ONCE.
After user input data , press <Enter>.
Pop dialogue will appear to inform user to confirm data.
Press or button to select YES or NO.
Select YES if input data is correct.
Select NO if input data is incorrect.
Press <Enter> to save answer.
If YES is selected  the input data is saved into EEPROM.
Model Name EDIT is greyed out and the model name that has been input is displayed.
User will not able to edit any more.
The font colour of MODEL NAME is change to orange after YES is selected.
If NO is selected, the input data is not saved into EEPROM.
The model name that has been input is displayed.
The font colour of NO is change to black when it is selected.
The font colour of MODEL NAME is white after NO is selected.
UPDATING THE SOFTWARE
Note
Software updates can be performed by:
1)System Update through the internet which available only on Certain LCD models. Please check on i-manual or Operating Instruction whether the model is available with the system. 
OR
2) Check with Software Upgrade Manual in ORISS Website
(http://www.oriss.ap.sony.com) for the procedure and when it is require for the software updating.
3) The software updates may not be ready yet in ORISS Website after the 1st Issue of Service Manual is released.
4) Do check and keep updated with the ORISS Website for any information and/or listed issues that are software related to avoid any discrepancy.
USER NAME AND PASSWORD required to access to ORISS.  Check with service headquarters.