How to enter service mode – adjustments – how to update the firmware - Sony KLV32R3*B, KLV40R3*B, KDL32R3*B, KDL40R3*B LCD TV - Sony Asia, America, Europe
Accessing
the Service Mode
1) Go to TV standby condition by remote commander.
2) Press “i + (info)”, “5”, “Volume +” then “TV power” on remote.
3) You can see Service Mode on display
2) Press “i + (info)”, “5”, “Volume +” then “TV power” on remote.
3) You can see Service Mode on display
Accessing
the Software Version
1) Press (+) (Enter) or => button on Remote to enter status information.
1) Press (+) (Enter) or => button on Remote to enter status information.
Accessing
Self Diagnostic History
1) Press (+) (Enter) button on Remote to enter Self Check Mode.
1) Press (+) (Enter) button on Remote to enter Self Check Mode.
Accessing
the Self Diagnostic Menu
1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume -” then “TV power” on remote.
3) To Exit Press the Power Off & On.
1) Go to TV standby condition by remote commander.
2) Press “i+ (info)”, “5”, “Volume -” then “TV power” on remote.
3) To Exit Press the Power Off & On.
Press
Enter button on Remote to back to Service Mode
Remote control function at service mode
Error history clear : 8 > 0
Panel operation time clear: 7 > 0
Accessing
Serial Number Edit
Press the [ => ] button on Remote to edit Serial
Number.
Press
the [Up] or [Dn] button to select number. [The font color of YES is change to
black when it is selected.]
Serial
Number can be set ONLY ONCE
After
user input data , press <Enter>.
Pop dialog will appear to inform user to confirm data.
Press the [<= or =>] button to select YES or NO.
Select YES if input data is correct
Select NO if input data is incorrect.
Press <Enter> to save answer.
Pop dialog will appear to inform user to confirm data.
Press the [<= or =>] button to select YES or NO.
Select YES if input data is correct
Select NO if input data is incorrect.
Press <Enter> to save answer.
Note: The font color of YES is change to black when it is selected.
If
YES is selected, the input data is saved into the EEPROM.
SERIAL
NUMBER EDIT is grayed out and the serial number that has been input is
displayed.
User
will not able to edit anymore.
Note : The font color of SERIAL NUMBER is change to orange after YES is selected.
If NO is selected, the input data is not saved into EEPROM.
The serial number that has been input is displayed.
User can still edit the Serial Number.
Note : The font color of NO is change to black when it is selected.
Note : The font color of SERIAL NUMBER is white after NO is selected.
Accessing Model Name Edit
Press the [=>] button on Remote to edit Model Name.
Press Up or Dn button on Remote to select character.
Model Name can be set ONLY ONCE.
After user input data , press <Enter>.
Pop dialog will appear to inform user to confirm data.
Press the [=> or <=] button to select YES or NO.
Select YES if input data is correct.
Select NO if input data is incorrect.
Press <Enter> to save answer.
Note : The font color of YES is change to black when it is selected.
If YES is selected, the input data is saved into EEPROM.
Model Name EDIT is grayed out and the model name that has been input is displayed.
User will not able to edit anymore.
Note : The font color of MODEL NAME is change to orange after YES is selected.
If NO is selected, the input data is not saved into EEPROM.
The model name that has been input is displayed.
User can still edit the Model Name.
Note: The font color of NO is change to black when it is selected.
The
font color of MODEL NAME is white after NO is selected.
LED blinking codess [Error codes]
1. download TV firmware image from Server in each region on your PC.
(filename: sony_fwboot_2014_<Version>_<Dest_ID>.zip, Refer the matrix of this page)
2.
Extract TV firmware image and you will get 2files.
( f 2014 V i sony_fw_2014_<Version>_<D t ID est_ID>.pkg & sony_b t 2014 V i oot_2014_<Version>_<D t ID est_ID>.bi ) n)
3. Copy sony_fw_2014_<Version>_<Dest_ID>.pkg file to the root directory of USB pen drive. (ex: sony_fw_2014_1500_STPDV2.pkg)
( f 2014 V i sony_fw_2014_<Version>_<D t ID est_ID>.pkg & sony_b t 2014 V i oot_2014_<Version>_<D t ID est_ID>.bi ) n)
3. Copy sony_fw_2014_<Version>_<Dest_ID>.pkg file to the root directory of USB pen drive. (ex: sony_fw_2014_1500_STPDV2.pkg)
4.
Insert USB pen drive to USB port of TV
5.
Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
6. Insert the AC plug.
7.
Press <Power> Key to turn on the TV.
Please confirm LED under SONY logo, it turn to GREEN.
Please confirm LED under SONY logo, it turn to GREEN.
8.
After 20‐30
seconds, the LED is turn to Amber and blink.
LED blinking indicates “Under SW Update”.
IMPORTANT NOTE: PLEASE DO NOT PULL OUT THE AC PLUG DURING THIS STATE.
LED blinking indicates “Under SW Update”.
IMPORTANT NOTE: PLEASE DO NOT PULL OUT THE AC PLUG DURING THIS STATE.
9.
After 1‐2 minutes,
LED blinking will finish. Please press <Power> key.
If “SONY” Logo displays the screen and LED is turn to GREEN, Software update is success.
10. Pull out the USB pen drive from TV.
If “SONY” Logo displays the screen and LED is turn to GREEN, Software update is success.
10. Pull out the USB pen drive from TV.
9.
After 1‐2 minutes,
LED blinking will finish. Please press <Power> key.
If “SONY” Logo displays the screen and LED is turn to GREEN, Software update is
success.
10. Pull out the USB pen drive from TV.
If “SONY” Logo displays the screen and LED is turn to GREEN, Software update is
success.
10. Pull out the USB pen drive from TV.
11.
TV on standby and Enter Service Mode. Press “i+ (info)”, “5”, “Volume +” then
“TV power” on remote.
12. Select “Status
Information” item and Press <Enter> key.
13.
Confirm SW,NVM,Boot,Panel ID,PQ,AQ,Wi‐Fi(*1)
Version.
14
Press the Return button to back Service Mode menu.
15. Select “UART Selection” by ↑↓ key, and select “No log” item by ← / → Key and press <Enter> key for Selection.
16. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
17. Insert the AC plug.
18. Press <Power> Key to turn on the TV.
15. Select “UART Selection” by ↑↓ key, and select “No log” item by ← / → Key and press <Enter> key for Selection.
16. Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor).
17. Insert the AC plug.
18. Press <Power> Key to turn on the TV.
