- Software version numbers for 2011 sets are all defined below number 0.40.x.x. This might confuse services who store software versions for more than one set and/or platform on the same storage device (USB stick).
- The set software and security keys are stored in a NAND-Flash, which is connected to the PNX855xx. It is possible for the user to upgrade the main software via the USB port. This allows replacement of a software image in a stand alone set, without the need of an E-JTAG debugger. A description on how to upgrade the main software can be found in the electronic User Manual.
- When the NAND-Flash must be replaced, a new SSB must be ordered, due to the presence of the security keys. (CI +, MAC address, ...).
- Perform the following actions after SSB replacement:
Main
Software Upgrade.
- Automatic Software Upgrade
- In “normal” conditions, so when there is no major problem with the TV, the main software and the default software upgrade application can be upgraded with the “AUTORUN.UPG” (FUS part of the one-zip file: e.g. 3104 337 05661 _FUS _Q555X_ x.x.x.x_prod.zip). This can also be done by the consumers themselves, but they will have to get their software from the commercial Philips website or via the Software Update Assistant in the user menu (see eUM). The “autorun.upg” file must be placed in the root of the USB stick.
HOW TO UPGRADE
- Copy “AUTORUN.UPG” to the root of the USB stick.
- Insert USB stick in the set while the set is operational. The set will restart and the upgrading will start automatically. As soon as the programming is finished, a message is shown to remove the USB stick and restart the set.
MANUAL SOFTWARE UPGRADE
In
case that the software upgrade application does not start automatically, it can
also be started manually.
How
to start the software upgrade application manually:
- Disconnect the TV from the Mains/AC Power.
- Press the “OK” button on a Philips TV remote control or a Philips DVD RC-6 remote control (it is also possible to use a TV remote in “DVD” mode). Keep the “OK” button pressed while reconnecting the TV to the Mains/AC Power.
- The software upgrade application will start.
Attention
In
case the download application has been started manually, the “autorun.upg” will
maybe not be recognized.
WHAT TO DO IN THIS CASE
- Create a directory “UPGRADES” on the USB stick.
- Rename the “autorun.upg” to something else, e.g. to “software.upg”. Do not use long or complicated names, keep it simple. Make sure that “AUTORUN.UPG” is no longer present in the root of the USB stick.
- Copy the renamed “upg” file into this directory.
- Insert USB stick into the TV.
- The renamed “upg” file will be visible and selectable in the upgrade application.
BACK-UP SOFTWARE UPGRADE APPLICATION
If
the default software upgrade application does not start (could be due to a
corrupted boot sector) via the above-described method, try activating the
“back-up software upgrade application”.
How
to start the “back-up software upgrade application” manually:
- Disconnect the TV from the Mains/AC Power.
- Press the “CURSOR DOWN”-button on a Philips TV remote control while reconnecting the TV to the Mains/AC Power.
- The back-up software upgrade application will start.
STANDBY SOFTWARE UPGRADE VIA USB
In
this chassis it is possible to upgrade the Stand-by software via a USB stick.
The method is similar to upgrading the main software via USB.
Use
the following steps:
- Create a directory “UPGRADES” on the USB stick.
- Copy the Stand-by software (part of the one-zip file, e.g. StandbyFactory_88.0.0.0.upg) into this directory.
- Insert the USB stick into the TV.
- Start the download application manually (see section “Manual Software Upgrade”.
- Select the appropriate file and press the “OK” button to upgrade.
Content
and Usage of the One-Zip Software File.
Below the content of the One-Zip
file is explained, and instructions on how and when to use it.
- AmbiCpld_Q55XX_x.x.x.x_prod.zip.Contains the program instruction and software content, needed to upgrade the ambilight CPLD on the TV550 platform.
- BalanceFPGA_Q555X_x.x.x.x_prod.zip.Contains the BalanceFPGA software in “upg” format.
- FUS_Q555X_x.x.x.x_prod.zip.Contains the “autorun.upg” which is needed to upgrade the TV main software and the software download application.
- PNX5130UPG_Q555X_x.x.x.x_prod.zip.Contains the PNX5130 software in “upg” format.
- StandbySW_Q555X_x.x.x.x_prod.zip.Contains the StandbyFactory software in “upg” format.
- ProcessNVM_Q55XX_x.x.x.x_prod.zip.Default NVM content. Must be programmed via ComPair or can be loaded via USB, be aware that all alignments stored in NVM are overwritten here.
LED BLINKING PROCEDURE
For
an empty error buffer, the LED should not blink at all in CSM or SDM. No spacer
will be displayed.
When
one of the blinking LED procedures is activated, the front LED will show
(blink) the contents of the error buffer. Error codes greater then 10 are shown
as follows:
- “n” long blinks (where “n” = 1 to 9) indicating decimal digit
- A pause of 1.5 s
- “n” short blinks (where “n”= 1 to 9)
- A pause of approximately 3 s,
- When all the error codes are displayed, the sequence finishes with a LED blink of 3 s (spacer).
- The sequence starts again.
Example:Error
12 8 6 0 0.
After
activation of the SDM, the front LED will show:
- One long blink of 750 ms (which is an indication of the decimal digit) followed by a pause of 1.5 s
- Two short blinks of 250 ms followed by a pause of 3 s
- Eight short blinks followed by a pause of 3 s
- Six short blinks followed by a pause of 3 s
- One long blink of 3 s to finish the sequence (spacer).
- The sequence starts again.
How
to Activate
Use
one of the following methods:
Activate
the CSM.
The
blinking front LED will show only the latest layer 1 error, this works in
“normal operation” mode or automatically when the error/protection is monitored
by the Stand-by processor.
In
case no picture is shown and there is no LED blinking, read the logging to
detect whether “error devices” are mentioned
Activate
the SDM.
The blinking front LED will show the entire
content of the LAYER 2 error buffer, this works in “normal operation” mode or
when SDM (via hardware pins) is activated when the TV set is in protection.
How
to Activate CSM
- Key in the code “123654” via the standard RC transmitter.
- Note: Activation of the CSM is only possible if there is no (user) menu on the screen.
- By means of the “CURSOR-DOWN/UP” knob on the RC-transmitter, can be navigated through the menus.
- Press “MENU” (or "HOME") / “Back” key on the RC-transmitter.
How
to Activate SDM
For
this chassis there are two kinds of SDM: an analogue SDM and a digital SDM.
- Analogue SDM: use the standard RC-transmitter and key in the code “062596”, directly followed by the “MENU” (or “HOME”) button.
- Note: It is possible that, together with the SDM, the main menu will appear. To switch it “off”, push the “MENU” (or "HOME") button again.
- Analogue SDMcan also be activated by grounding for a moment the solder path on the SSB, with the indication “SDM”
Digital
SDM:
- Use the standard RC-transmitter and key in the code “062593”, directly followed by the “MENU” (or "HOME") button.
- Note: It is possible that, together with the SDM, the main menu will appear. To switch it “off”, push the “MENU” (or "HOME") button again. After activating this mode, “SDM” will appear in the upper right corner of the screen.
- When the “MENU” (or “HOME”) button is pressed on the RC transmitter, the TV set will toggle between the SDM and the normal user menu.
How
to Exit SDM
Use
one of the following methods:
- Switch the set to STAND-BY via the RC-transmitter.
- Via a standard customer RC-transmitter: key in “00”-sequence.
- To perform (software) alignments.
- To change option settings.
- To easily identify the used software version.
- To view operation hours.
- To display (or clear) the error code buffer.
How
to Activate SAM
- Via a standard RC transmitter: Key in the code “ ” directly followed by the “INFO” or “OK” button. After activating SAM with this method a service warning will appear on the screen, continue by pressing the “OK” button on the RC.
Contents
of SAM
Hardware
Info.
- SW Version. Displays the software version of the main software (example: Q555X-1.2.3.4 = AAAAB_X.Y.W.Z).
- AAAA= the chassis name.
- B= the software branch version. This is a sequential number (this is no longer the region indication, as the software is now multi-region).
- X.Y.W.Z= the software version, where X is the main version number (different numbers are not compatible with one another) and Y.W.Z is the sub version number (a higher number is always compatible with a lower number).
- B. STBY PROC Version.Displays the software version of the stand-by processor.
- C. Production Code. Displays the production code of the TV, this is the serial number as printed on the back of the TV set. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee in a possibility to do this.
How
to Navigate
In
SAM, the menu items can be selected with the “CURSOR UP/DOWN” key on the
RC-transmitter. The selected item will be highlighted. When not all menu items
fit on the screen, move the “CURSOR UP/DOWN” key to display the next/previous
menu items.
- With the “CURSOR LEFT/RIGHT” keys, it is possible to:
- (De) activate the selected menu item.
- (De) activate the selected sub menu.
- With the “OK” key, it is possible to activate the selected action.
How
to Exit SAM
Use
one of the following methods:
- Switch the TV set to STAND-BY via the RC-transmitter.
- Via a standard RC-transmitter, key in “00” sequence, or select the “BACK” key.
