Sunday, March 03, 2013

PHILIPS -32PFL6615D – 40PFL6615D – 46PFL6615D - VAN GOGH – DA VINCI – MATISSE _Q552.1L - ERROR CODES & DETAILS




ERROR CODES DESCRIPTION

     The error code buffer contains all detected errors since the last time the buffer was erased. The buffer is written from left to right, new errors are logged at the left side, and all other errors shift one position to the right.  When an error occurs, it is added to the list of errors, provided the list is not full. When an error occurs and the error buffer is full, then the new error is not added, and the error buffer stays intact (history is maintained).  To prevent that an occasional error stays in the list forever, the error is removed from the list after more than 50 hrs. of operation.
    When multiple errors occur (errors occurred within a short time span), there is a high probability that there is some relation between them.


New in this chassis is the way errors can be displayed:
If no errors are there, the LED should not blink at all in CSM or SDM. No spacer must be displayed as well.
There is a simple blinking LED procedure for board level repair (home repair) so called LAYER 1 errors next to the existing errors which are LAYER 2 errors.
LAYER 1 errors are one digit errors.
LAYER 2 errors are 2 digit errors.
  • In protection mode.
From consumer mode: LAYER 1.
From SDM mode: LAYER 2.
  • Fatal errors, if I2C bus is blocked and the set reboots, CSM and SAM are not selectable.
From consumer mode: LAYER 1.
From SDM mode: LAYER 2.
  • In CSM mode.
When entering CSM: error LAYER 1 will be displayed by blinking LED. Only the latest error is shown
  • In SDM mode.
When SDM is entered via Remote Control code or the hardware pins, LAYER 2 is displayed via blinking LED.
  • Error display on screen.
In CSM no error codes are displayed on screen.
In SAM the complete error list is shown.
  • Basically there are three kinds of errors:
  1. Errors detected by the Stand-by software which lead to protection. These errors will always lead to protection and an automatic start of the blinking LED LAYER 1 error.
  2. Errors detected by the Stand-by software which not lead to protection. In this case the front LED should blink the involved error.  Note that it can take up several minutes before the TV starts blinking the error (e.g. LAYER 1 error = 2, LAYER 2 error = 15 or 53).
  3. In this case the error will be logged into the error buffer and can be read out via ComPair, via blinking LED method LAYER 1-2 error, or in case picture is visible, via SAM.
HOW TO READ ERROR BUFFER
Use one of the following methods:
On screen via the SAM (only when a picture is visible).
E.g.:
  • 00 00 00 00 00: No errors detected
  • 23 00 00 00 00: Error code 23 is the last and only detected error.
  • 37 23 00 00 00: Error code 23 was first detected and error code 37 is the last detected error.  Note that no protection errors can be logged in the error buffer.
HOW TO CLEAR ERROR BUFFER
Use one of the following methods:
  1. By activation of the “RESET ERROR BUFFER” command in the SAM menu.
  2. If the content of the error buffer has not changed for 50+ hours, it resets automatically.
Error Buffer
In case of non-intermittent faults, clear the error buffer before starting to repair (before clearing the buffer, write down the content, as this history can give significant information). This to ensure that old error codes are no longer present.
If possible, check the entire contents of the error buffer. In some situations, an error code is only the result of another error code and not the actual cause (e.g. a fault in the protection detection circuitry can also lead to a protection).
There are several mechanisms of error detection:
  • Via error bits in the status registers of ICs.
  • Via polling on I/O pins going to the stand-by processor.
  • Via sensing of analog values on the stand-by processor or the PNX85500.
  • Via a “not acknowledge” of an I2C communication.
Take notice that some errors need several minutes before they start blinking or before they will be logged. So in case of problems wait 2 minutes from start-up onwards, and then check if the front LED is blinking or if an error is logged.

ERROR CODE OVERVIEW

Description
Layer 1
Layer 2
Monitored
by
Error/
Prot
Error Buffer/
Blinking LED

Device
Defective Board
I2C3
2
13
MIPS
E
BL / EB
SSB
SSB
I2C2
2
14
MIPS
E
BL / EB
SSB
SSB
I2C4
2
18
MIPS
E
BL / EB
SSB
SSB
PNX doesn’t boot (HW cause)

2

15

Stby Μp

P

BL

PNX8550

SSB
12V
3
16
Stby μP
P
BL
--------
Supply
Inverter or display supply

3

17

MIPS

E

EB

--------

Supply
PNX51X0
2/9
21
MIPS
E
EB
PNX51X0
200 Hz board
HDMI mux
2
23
MIPS
E
EB
Sil9x87A
SSB
I2C switch
2
24
MIPS
E
EB
PCA9540
SSB
AV-PIP board
8
25
MIPS
E
EB
-------
AV PIP board
Channel dec DVB-S
2
28
MIPS
E
EB
STV0903
SSB
Lnb controller
2
31
MIPS
E
EB
LNBH23
SSB
Tuner
2
34
MIPS
E
EB
DTT 71300
SSB
Main nvm
2
35
MIPS
E
EB
STM24C64
SSB
Tuner DVB-S
2
36
MIPS
E
EB
STV6110
SSB
T* sensor SSB/set
2
42
MIPS
E
EB
LM 75
T* sensor
T* sensor LED driver/Tcon

7

42

MIPS

E

EB

LM 75
T* sensor
PNX doesn’t boot (SW cause)

2

53

Stby μP

P

BL

PNX8550

SSB
Display
5
64
MIPS
E
BL/EB
Altera
Display