Thursday, February 21, 2013

SONY HCD-DZ370 DZ-560 DZ570 DZ660 DZ777 TEST MODE ERROR CODES & SELEF DIAGNOSIS PROCEDURE





HCD-DZ370/DZ560/DZ570/DZ660/DZ777 are the amplifi er, DVD/CD and tuner section in DAV-DZ370/DZ560/DZ570/DZ660/DZ777.
  • Model Name Using Similar Mechanism:  HCD-DZ260/DZ270/HDZ278
  • Mechanism Type:  CDM85-DVBU102
  • Optical Pick-up Name:  KHM-313CAA
  • The system cannot play the following discs
CD-ROM/CD-R/CD-RW other than those recorded in the formats listed on page 5
CD-ROMrecorded in PHOTO CD format
Data part of CD-Extra
CD Graphics disc
DVD Audio
DATA DVD that does not contain MP3 files, JPEG image files, or DivX video files
DVD-RAM
  • Also, the system cannot play the following discs:
A DVD VIDEO with a different region code
A disc that has a non-standard shape (e.g., card, heart)
A disc with paper or stickers on it
A disc that has the adhesive of cellophane tape or a sticker still left on it.
  • This system can play a Multi Session CD when an MP3 file is contained in the first session. Any subsequent MP3 files recorded in later sessions can also be played back.
  • This system can play a Multi Session CD when a JPEG image file is contained in the first session. Any subsequent JPEG image files recorded in later sessions can also be played back.
  • If MP3 files and JPEG image files in music CD format or video CD format are recorded in the first session, only the first session will be played back.
Self-diagnosis Function (When letters/numbers appear in the display)
When the self-diagnosis function is activated to prevent the system from malfunctioning, a 5-character service number (e.g., C 13 50) with a combination of a letter and 4 digits appears on the TV screen or front panel display. In this case, check the following table.
  • C 13 à  The disc is dirty.  Clean the disc with a soft cloth.
  • C 31 à  The disc is not inserted correctly.  Restart the system, then re-insert the disc correctly.
  • E XX (XX is a number) à To prevent a malfunction, the system has performed the self diagnosis function.  Contact your nearest Sony dealer or local authorized Sony service facility and give the 5-character service number. Example: E 61 10.
LASER DIODE AND FOCUS SEARCH
  • Open the case and turn POWER on with no disc inserted.
  • Confirm that the following operation is performed while observing the objecting lens from the clearance of DVD mechanism deck.
  • Confirm that laser beam is spread.
  • Up and down motion of the objective lens. (2 times).
DISC TRAY LOCK [Setting Procedure]
  1. Press the [POWER] button to turn the set on.
  2. Press the [FUNCTION] button to set DVD function.
  3. Insert a disc.
  4. Press the [STOP] button and the [EJECT] button simultaneously for five seconds.
  5. The message “LOCKED” is displayed and the tray is locked.
Releasing Procedure
  1. Press the [STOP] button and the [EJECT] button simultaneously for five seconds again.
  2. The message “UNLOCKED” is displayed and the tray is unlocked.
Note: When “LOCKED” is displayed, the tray lock is not released by turning power on/off with the [POWER] button.

Cold Reset
  • The cold reset clears all data including preset data stored in the RAM to initial conditions. Execute this mode when returning the set to the customers.
  • Press the [POWER] button to turn the power on.
  • Press three buttons [STOP], [EJECT] and [POWER] simultaneously.
  • When operated, display as “COLD RESET” for a while and all of the settings are reset.
HOW TO ENTER TEST MODE
  • While pressing the [STOP] and [EJECT] buttons simultaneously, turn [VOLUME] control in the direction of (+) with the DVD player in power on.
  • The Test Mode starts, displayed “SERVICE IN” on this model display then the menu shown below will be displayed on the TV screen.
  • The display of the “Model Name” of the “Remocon Diagnosis Menu” change with the model and the destination.
DZ370 : DSR3
DZ560 : DSR4E
DZ570 : DSR4
DZ660 : DSR7E
DZ777 : DSR7
Remocon Diagnosis Menu
===========================
0. External Chip Check
1. Servo Parameter Check
2. Drive Manual Operation
3. Emergency History
4. Version Information

Model Name:  DSR7 XX*1
IF-con : Ver. XX.XX (XXXX)
Syscon : Ver. X.XXX
==========================
*1  Changes depending on destination.
  • The menu above is the Remocon Diagnosis Menu screen which consists of fi ve main functions. At the bottom of the menu screen, the model name and IF-con version.
  • To exit from the Test Mode,  press the power button on the remote commander.
The meaning of error codes
01: Communication error (No reply from syscon)
02: Syscon hung up
03: Power OFF request when syscon hung up
19: Thermal shutdown
24: MoveSledHome error
25: Mechanical move error (5 Changer)
26: Mechanical move stack error
30: DC motor adjustment error
31: DPD offset adjustment error
32: TE balance adjustment error
33: TE sensor adjustment error
34: TE loop gain adjustment error
35: FE loop gain adjustment error
36: Bad jitter after adjustment
40: Focus NG
42: Focus layer jump NG
52: Open kick spindle error
51: Spindle stop error