Thursday, February 28, 2013

SAMSUNG HT-C5200 - TROUBLESHOOTING CHART




NO POWER
No Power Detected
(Stand by LED OFF)






F1R and CON1 are  shorted?(SMPS)

No



Change Fuse.
Yes






Is there 5.4V in CON3 pin 12, 13, and 14?
No
Is there 2.5V in ICFB5401 pin 1?
No

Change SMPS.
Yes



Yes


Check MAIN PCB.


Check MAIN PCB.








NO SOUND

There is no audio sound from speaker.





AMP CON1 Pin 20 ~ 25 Signal Check?

No
Change MAIN PCB.
Yes



Check AMP PCB L10 ~ 15?
No
Change AMP PCB.
Yes



Check the signal output from jack(SP1) and if there is no signal, change AMP PCB.



DISC LOADING ERROR
Disc Loading Error





Check whether there is
3.3V in CN14, 5V in IC19, and12V in IC20, which are all located in the Main PCB Deck?

No
Check SMPS 12V, 5.3V.
Yes



Is the Deck cable (between MAIN & DECK) inserted correctly?

No
Reinsert DECK cables correctly.
Yes



Change the DECK.



REMOTE CONTROL DOESN'T WORK
Remote control does not work





Remote Battery OK?

No
Check the Battery.
Yes



Is the FFC Cable (between Front panel & MAIN) properly connected?

No
Re-insert FFC cable correctly.
Yes



1
REYE Pin 1 Signal OK?
No
Change REYE or change the FRONT PCB.  (How to check REYE. Pin 1 - SIGNAL OUT, Pin 2 - VCC 5V, Pin 3 – GND.
Check pin 1 signal when you press any Remote button. If the signal is not output, change the Remote Module. / Check pin 2 if the voltage level is 4.75V~5.25V or not. It must be between 4.75~5.25V.)
Yes



Change the power of IC1302 Pin 7, change the MAIN PCB.



NO PICTURE
No Picture









Logo screen is OK?

No
HDMI?
No
A. No Logo (HDMI)
Yes


Yes


BD/DVD Playback is OK?

No
Component?
No
B. No Logo (HDMI)
Yes


Yes


Change the MAIN PCB

C. No Logo
(CVBS / S-Video)



NO PICTURE.  HDMI LABEL-A
No Picture (HDMI)





Video selection accords with cable connection and
TV mode?

No
Check the Video select, cable connection, TV mode.
Yes



1 -- Check D401 ~ D402 signal? 
No
Check IC402, IC501 prepheral circult. X401 oscillation, power 3.3V and 1.8V.
Yes



2 -- Signal from VT11 ~ VT19 check?
No
2
Check R624 ~ R637. If there is no signal, change IC501.
Yes



Check CN4 soldering status?
No
Check HIC6 peripheral devices like power and soldering
Yes



HDMI Cable Error



NO PICTURE.  HDMI LABEL-B
A. No Logo (HDMI)





Video selection accords with cable connection and
TV mode?

No
Check the Video select, cable connection, TV mode.
Yes



1-- Signal from VT11 ~ VT19 check?
No
2 -- Check IC1 power input, X1 oscillation, Memory interface.
Yes



Check if there is a
signal from Q50, Q51?

No
Change MAIN PCB.
Yes



Check if there is a
high signal from R2313?
No
Change MAIN PCB or System
MICOM.
Yes



HDMI Cable Error



NO LOGO [COMPONENT] LABEL-C
B. No Logo (Component)





Video selection accords with cable connection and
TV mode?

No
Check the Video select, cable connection, TV mode.
Yes



1
Video output from C30, C31, C32?

No
IC1 soldering error. Change MAIN PCB.
Yes



2
Video output from IC301?
IC301 Output Check
R44, R45, R46

No
Check peripheral IC301’s power, soldering and devices.
Yes



Component Cable Error



NO LOGO [COMPOSITE]
C. No Logo (Composite)





Video selection accords with cable connection and
TV mode?
No
Check the Video select, cable connection, TV mode.
Yes



1 -- Video output from C25?
No
IC1 soldering error. Change MAIN PCB.
Yes



2-- Video output from IC301 (R43)?
No
Check peripheral IC301’s power, soldering and devices.
Yes



Component Cable Error.



DISC SKIPS OR FREEZING
Disc skips or freezing









All Media
(BD/DVD/CD) NG?
No
Check the Power at
CN1601 (ST5.4V, D12V)?

No
SMPS Check
Yes

Yes





Check the clock at X1 27MHz?
No
Check IC1’s phreperial part
like soldering etc.


Yes





Change the MAIN PCB.



Only BD NG?
Only DVD NG?
Only CD NG?
Yes
Q13 Emitter
Voltage check
Q12: DVD, Q11:CD
4V ~ 6.5V?

No
Change the DECK.
No

Yes



Change the MAIN PCB

RFP Check?
Signal level OK? BD: over 400mV DVD: over 200mV CD: over 200mV

Yes

Change the MAIN PCB.
No
Change the DECK.

NO-DISC READING ERROR
No Disc Reading Error





Is this issue happen with
only specific Blu-ray Disc title?

No
Refer to ‘Disc Loading Error’.
Yes



Does the unit contain the latest firmware available on the Samsung Web Site?

No
Consuit with the Samsung Electronics
Yes



Update with the new version and try again. [Refer previous post by this site for details]



NETWORK ERROR
Network Error





Cable connection
between Set & LAN ok?

No
Correctly connect the cable
or wireless jack.
Yes



Check Network connection
Test in the setup menu?
Fail
Refer User Manual's Network Setup
Part and reset-up setting of Network.
Ok



Change the MAIN PCB.



The connection between LAN and SET is direct. So there is no need to check H/W if there is network problem.  If it is, the problem is MAIN CHIP(IC1)'s BGA soldering problem.  It must be changed to new board.