Sunday, December 16, 2012

FISHER and PAYKEL_SMARTDRIVE ELECTRONIC WASHING MACHINE_PHASE 1 TO 5 - 230V _ USER WARNINGS _ LED FLASHES DETAILS _ FAULT CODES [2 of 5]

Contn:
                                       [2 of 5]
{00100000}  Phase 1 - Pump Circuit Error
The Display Module has detected that the pump is on when it is off.
Primary Source - Display Module
Action
Check for moisture in the console area.
Replace the Display Module.
{00100001}  Phase 1 - Water Valve Fault.
The Module has detected a water valve fault.
Primary Source - Water Valve connection
Action - Check that both valves are connected up properly.
Secondary Source - Water Valve coil faulty
Action
Check the valve coils are not open circuit.
Replace Display Module if valve coils are not faulty.
{00100010}  Phase 1 - Brake Resistor Fault.
The circuit that controls the braking of the motor is faulty.
Primary Source - Motor Controller
Action - Replace the Motor Controller
Secondary Source - Display Module
Action - Replace the Display Module.
If the Display Module corrects the fault, then re-fit the original Motor Controller.
{00100011}  Phase 1 - MC Reset Error.
The Display Module has sent a false signal to the Motor Controller.
Primary Source - 12 way Harness Connection.
Action - Check the 12 way harness connection between the Display Module and the Motor Controller.
Secondary Source - Display Module
Action - Replace the Display Module.
{00100100}  Phase 1 to 5 - Water Leak Fault.
The Motor Controller has needed to top up the water level more than 4 times during agitate.  This is excessive as normally only one or two top ups are required to replace the air that has escaped from a full load during agitate. The most likely cause is that Smartdrive is siphoning.  The other alternative is that Smartdrive has developed a leak.
Primary Source - Pump System
Action - Check the height of the drain hose outlet. 850mm min. 1200mm max.
Secondary Source - Mechanical
Action
Check pressure tube connection on outer bowl and Motor Controller.
Check that the drive shaft seals and the pump house seals have not developed a leak, by looking through the front inspection cover.
Tertiary Source - Motor Controller. (Display Module Phase 1).
Action - Replace Motor Controller. (Display Module Phase 1).
{00100101}  Phase 1 to 5 - Pump Block Error.
While draining, the water level reading from the pressure transducer has not changed for over 3 minutes. There are four likely reasons for this fault. One is that the drain hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Controller, wiring, or pump failure or thermal overload cut out. The fourth is that the Motor Controller is not reading the water level correctly. This fault could also appear if Smartdrive is pumping to an unusually high head of drain hose or into an extended length of drain hose.
Primary Source - Pump Blocked
Action
Run pump and check flow rate from drain hose. This will identify whether the pump is fully or partially blocked or is functioning OK.
Drain the product and inspect pump from the top of Smartdrive by removing the top deck and inner bowl. Clear blockages if found. Check the pump hood is secured tightly. If this is loose this can give poor pump performance.
Visually check that the drain hose has not been kinked. Check length of drain hose and try to reduce length if excessively long.
Check for correct resistance of the pump. (NB. Pumps are fitted with a thermal cut-out which will reset on cooling). If resistance is low replace pump. Check Pump Harness is connected correctly to pump.
Secondary Source – Pressure Tube
Action - Check the pressure tube is not kinked and clear of water droplets. Clear tube and reconnect when bowl is empty.
Tertiary Source - Motor Controller
Action - Replace Motor Controller.
NB. Consider fitting Pump Hood Kit (WM013). If 5kg Smartdrive fit splash guard to pump.
{00100101}  Phase 1 to 5 - Pump Block Error.
While draining, the water level reading from the pressure transducer has not changed for over 3 minutes. There are four likely reasons for this fault. One is that the drain hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Controller, wiring, or pump failure or thermal overload cut out. The fourth is that the Motor Controller is not reading the water level correctly. This fault could also appear if Smartdrive is pumping to an unusually high head of drain hose or into an extended length of drain hose.
Primary Source - Pump Blocked
Action
Run pump and check flow rate from drain hose. This will identify whether the pump is fully or partially blocked or is functioning OK.
Drain the product and inspect pump from the top of Smartdrive by removing the top deck and inner bowl. Clear blockages if found. Check the pump hood is secured tightly. If this is loose this can give poor pump performance.
Visually check that the drain hose has not been kinked. Check length of drain hose and try to reduce length if excessively long.
Check for correct resistance of the pump. (NB. Pumps are fitted with a thermal cut-out which will reset on cooling). If resistance is low replace pump. Check Pump Harness is connected correctly to pump.
Secondary Source – Pressure Tube
Action - Check the pressure tube is not kinked and clear of water droplets. Clear tube and reconnect when bowl is empty.
Tertiary Source - Motor Controller
Action - Replace Motor Controller.
NB. Consider fitting Pump Hood Kit (WM013). If 5kg Smartdrive fit splash guard to pump.
{ 00100110}  Phase 1 to 5 - Pressure Sensor Fault.
The Motor Controller has recorded a water level of empty while it is agitating. The water level must have been greater than empty for Smartdrive the enter the agitate mode initially. The most likely cause of this fault is that the pressure transducer hose has been severed or fallen  off during agitate. Alternatively the pressure transducer may be faulty.
Primary Source - Mechanical
Action - Check that the pressure tube is intact and has not been cut.
Secondary Source - Motor Controller. (Display Module Phase 1).
Action - Replace the Motor Controller. (Display Module Phase 1).
{00100111}  Phase 1 to 5 – Tap or Pressure Sensor Tube Fault.
During fill, the Display module has not registered a change in the water level reading for a certain length of time. It has then carried out a bowl check and found that the bowl is floating although the water level reading is below bowl float level . The probable cause of this fault is that the pressure tube has become blocked or kinked or has fallen off completely.  Alternatively the pressure transducer may be faulty.
Primary Source - Mechanical
Action - Check that the pressure tube is intact and not blocked with water, dirt or kinked.
Secondary Source - Motor Controller. (Display Module Phase 1).
Action - Replace Motor Controller. (Display Module Phase 1).
{00101000}  Phase 1 to 5 - Bowl Dis-Engaged Fault.
While carrying out a bowl check, the Display module has found that the bowl is not engaged even though the pressure sensor indicates that the bowl is empty. The Motor Controller continues to check for 2 minutes after which time the display this fault. If restart is on this fault can take up to 4 hours to diagnose. The first two areas to check are the clutch and the pressure tube. If these two appear correct, then the fault could be in the pressure transducer in the Motor Controller.
Primary Source - Suds
Action - Too many suds, too much detergent has been used. Restart product when suds have disappeared, or select a deep rinse option.
Secondary Source - Mechanical
Action
Check that there are no clothes or other foreign objects preventing the clutch from reengaging.
Next check that the pressure tube has not come off and that it is not kinked.
Tertiary Source - Motor Controller. (Display Module Phase 1).
Action - Replace Motor Controller (Display Module Phase 1), if the above check out without fault.
{00101001}  Phase 1 to 5 - Temperature Sensor Fault.
The resistance of the Thermistor is outside the normal limits, the fault is probably due to a short circuit in the Sensor line.
Primary Source - Thermistor (Phase 5), Motor Controller (Phase 1 to 4)
Action
Phase 1
Check connections of the 12 way harness
Check for moisture in the console area
Replace Display Module
Replace Display Module. If new Display corrects fault then re-fit original Motor Controller.
Phase 2 to 4
Change Motor Controller.
Phase 5
Check the connection from the thermistor to the Motor Controller.
Check resistance of temperature sensor. The resistance of a good temperature sensor is 12.5k ohms at 20C. Replace if faulty.
Replace Motor Controller.
Contd: