PHILIPS DALI _TPM5.E CHASSIS_SERVICE MODES, ERROR CODES AND FAULT FINDING

CSM [Customer Service Mode]

• The customer service mode shows error codes and information on the TV's operation settings.  

TO ACTIVATE CSM

• Key in code [1,2,3,6,5,4] via the standard remote control.  The activation of CSM is only possible if there is no user menu on screen.  CSM is a read-only mode; therefore no modifications are not possible at this mode.

HOW TO NAVIGATE

• By means of the "CXursor Up/Dn, of by the Scroll wheel on the remote control, can be navigated through the menus.  
• To "Exit" CSM, press "Menu" button on the remote control.

SERVICE ALIGNMENT MODE [SAM]

• To enter this mode, use the following method.
• Press the following key sequence by the remote control {0, 6, 2, 5, 9, 6, Info} button.

• Press "OK" to check the version information of the software when selectthe "F/W Version"
• Software Version information

HOW TO NAVIGATE

• With Up/Dn cursor keys can be used to navigate through the menu, while the left/right cursor the values can be changed.
• To "Exit" SAM, press "OK" button.  Turn off the TV via the side control key, and then turn ON the TV again.
• When Hotel Mode is active, the service modes, CSM, SDM, SAM and ComPair are disabled.  
• In order to use the service modes and ComPair, Hotel Mode must be disabled.
• To enable of disable the Hotel Mode, the Hotel setup remote [Green remote] is needed.